
When the holidays roll around, your thoughts go beyond spreadsheets,
meetings and paperwork. You’re most likely confronted
with choosing an appropriate gift for your customers and
your staff. Selecting the right token of appreciation can
be daunting! However, if you follow these guidelines, you’ll
give memorable gifts that are a tasteful reflection of your
sentiments—and your company’s good name.
Know your recipients. As with personal
gifts for family and friends, you should be aware of
your client’s or employee’s style and interests.
This helps you more effectively choose an appropriate
gift. Does your top customer enjoy golf? A wind shirt
and a sleeve of golf balls would be a big hit. Your
assistant is into sports? She’d love a cooler
filled with tailgating goodies like chips and beverages.
In some instances, you might consider a group gift that
everyone can enjoy like a new coffeemaker for the lunchroom.
Present the gift in person. If possible,
deliver your gift in person. Personal exchange is always
more meaningful. This also lets them thank you in person
too.
Include a handwritten note. A brief,
sincere wish or a thank you adds a nice touch. If you
include a card, the best bet is one without a religious
theme.
Learn if the company has a gift
policy. Prevent potential embarrassment for you and
your clients if they cannot accept a gift because of
a gift policy. If such a policy exists, you can always
give them a handwritten card expressing your thanks
and best wishes.
Ensure the gift reflects well on
your business. Your gift should be tasteful and project
a professional image of you and your business. If you
logo the gift, opt for an understated, classy look.
Send thank you notes for the business gifts you receive.
Acknowledging your business gifts in writing is basic
good manners. It also builds more rapport with your customers
and staff.
Give liquor. Unless you know your
clients well, steer away from alcohol. Many people don’t
drink alcohol for a variety of reasons.
Get too personal. Jewelry, perfume
and other gifts that are extremely personal may make
your recipients uncomfortable.
Be too gender-specific. Make sure
both women and men can enjoy your gift.
Let your budget be too limiting.
You can take a scaled approach to gift giving by using
a larger amount of your budget for your top clients.
Then, equally divide the remainder among your other
clients and staff.
Send a gift if you’re negotiating.
As innocent as your gift may be, it could be construed
as a bribe if you’re in the middle of negotiating
a contract.
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Give gag gifts. Again, unless you
know your recipient extremely well, don’t give
a gag gift. Your attempt at humor could be unfunny…or
worse, offensive.
By following these business-gifting
rules, you’ll effectively recognize the people
you’ve established business relationships with
and the people who help you get your work done. The
positive repercussions of a wisely chosen gift will
last well into the new year!